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Shipping & Returns

Shipping
We use third party shipping operators to deliver your order to you. We charge the rate quoted to us by these operators, or closest thereof, according to your postal code entered in your delivery address during checkout. 

To your Door:

  • Local deliveries from R50
  • Main Centre deliveries from R69.85
  • Regional and outlying areas from R159.50


Click and Collect:

  • Collect at your closest Pargo pick-up point nationwide R65

About Pargo
Shop online, then collect your order from your closest Pargo pick-up point. Choose from over 2500 locations nationwide. 

Follow these 3 easy steps:

1. After check-out/payment, select your closest Pargo pick-up point.
2. You'll receive an SMS text message when your parcel is ready for collection (delivery is 2-5 working days).
3. Collect your parcel with the SMS and your ID.

Exchanges/Returns
You may exchange or return your items within 30 days of purchase.
Please note that we cannot accept returns on sale items, underwear, and Breasties.

What will it cost?
1.
 To save costs you can drop off your return items at any of our stores or at our warehouse in Ottery, Cape Town.
2. Or we can send a courier to collect from your door at a flat fee of R50.

How to log your exchange/return
1. Find your order on the Returns page and select which item(s) you'd like to return.
2. Once submitted, we will contact you within 24 hours on how to proceed.

If you need any help please call us on 021 5101637 Monday to Thursday 9am to 4pm, or email online@cherrymelon.co.za, or call any one of our stores.

Please be sure your items are unused, and with all tags attached. 

* We don't accept returns on sale items, underwear, Breasties and gift cards.