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Shipping & Returns

Shipping
At checkout, we’ll provide you with a shipping fee according to your postal code, starting from R49.

Exchanges/Returns
You may exchange or return your items within 30 days of purchase.

Make sure your items are unused and in the same condition that you received them, with the original Cherry Melon tag attached.

To process an exchange/return, click on the Exchanges/Returns link in the main menu and follow the easy step-by-step instructions.

Once we have received and inspected your items you will be notified via email on the next steps.

Need more help? 
Email - online@cherrymelon.co.za
Live Chat - Find the green button on the right of any page of the site
Stores - Menlyn 0123480361, Cresta 0116780056, Canal Walk 0215554134
Head Office - 0215101637 (9am - 2pm Monday to Friday)

* Refunds will be processed via EFT.
* We don't accept returns on sale items, underwear, and gift cards.